BeltGuard

Return Policy

We want you to love your purchase! If you're not completely satisfied, you can return your item(s) within 7 days of delivery for a refund or exchange, subject to the terms below.

Eligibility for Returns

• Items must be unused, in their original condition, and in the original packaging.
• Returns must be initiated within 7 calendar days from the date your order was delivered.
• Proof of purchase (order number or receipt) is required.
• Some items, such as final sale, personalized, or intimate products, may not be eligible for return. These exclusions will be clearly marked on the product page.

How to Start a Return

• Contact our support team at beltguard@outlook.com with your order number and reason for return.
• We’ll provide you with return instructions, including a return shipping address.
• Package the item securely and send it back to us using a trackable shipping method.

Return Shipping

• Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g. wrong or defective item).
• Original shipping charges are non-refundable.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original method of payment within 5–10 business days.

Exchanges

If you received a damaged or defective product, or need a different size or color, please contact us—we’ll make it right.

We're a small business proudly based in Canada, and we ship worldwide! All orders are processed from our Canadian location and delivered using trusted international and local carriers, depending on your destination. Shipping times and carriers may vary, but we always aim to get your order to you as quickly and safely as possible.